Human Capital Management
than just one way to communicate and
connect, and to keep the message short
Third, two-way interaction is encouraged. Real connection to the company
occurs only in an environment where all
employees are encouraged to interact with
each other. Today’s best run companies
embrace a face-to-face, get out of the office, talk directly to others approach rather
than leaning so heavily upon email.
Fourth, feedback is given in real time.
Real-time feedback implies that good
performance is rewarded just as quickly
as bad performance is reprimanded. If an
employee makes a mistake, most manag-ers quickly respond, usually immediately.
So why shouldn’t we do the same with
3. Create Partnerships
Define the word“employee” and “partner”
in the spaces below.
Employee = _____________________
Partner = _______________________
Partners are actively engaged in the
business and know they have a direct
stake in its success. Employees merely
show up for work to get paid. Employers
of choice understand that top manag-
ers must establish a culture that treats all
employees as business partners—not just
hired hands. There are five key indicators
of a partnership environment.
First, squash status barriers. From
reserved parking spaces to executive-
only bonus plans, from forcing employ-
ees to refer to bosses as“Mr./Mrs./Ms. to
time clocks only for the few, status barri-
ers eat at the heart of building corporate
Second, open the company books.
How can an employee help your company
earn a profit if they don’t know what profit
is, how their job impacts it, and how all
they do drive the numbers? Think of it
this way, if a frontline employee can raise
a family of four on $500 a week, they can
certainly understand the P&L statement.
Third, pay for performance, not longevity or titles. Progressive companies
look for creative ways to move beyond
outdated pay systems into such areas a
pay for knowledge, gain sharing, lump
sum payments, team incentives, and employee stock option plans.
Fourth, share the bad times as well as
the good times. No news is not good news
When it comes to building an effective team,
executives like to see smiles all around.
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