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developed several technologies during
his career, including Alphasomes, which
he describes as an advanced delivery
system to increase product effectiveness. Other specialties include target-specific enzymes and superior peptide
“(Our specialties would be) our nanotechnology, proprietary peptides and
herbal extracts using CO2 extraction,” he
Controlled manufacturing to CA
Botana’s specifications results in the
most effective and results oriented cosmetic products, according to Kuster.
CoValence is particularly adept at developing and manufacturing OTC, anti-aging cosmeceuticals/derm-cosmetics
and on-trend retail products via natural,
traditional or blended systems, according to Melinda Wochner.
“In addition to our novel formulas, we have a creative team
that works closely with our clients to understand their brand
strategies,” she explained.“In turn, we are better equipped at providing specific products and marketing to help our clients move
ahead of their competitors.”
Patience: Virtue or Necessity?
During a recent F4SS Connect event, nearly every session touched
on the “soft side” of the business; e.g., listening, leadership and
patience. The goal, it seemed, was to make attendees not just better business people, but better people as well. Managing oneself
must come before one can manage others, let alone a business
unit or company.
“Difficult to manage relationships sabotage more businesses
than anything else,” explained session leader Jeff Hurt of Velvet
Chainsaw, a consulting group. “We feel before we think. You
can’t have an adult conversation when you’ve been emotionally
To keep from getting hijacked, Hurt recommended the SOSS
• Oxygenate (deep breathing works wonders on the psyche);
• Strengthen appreciation (develop an attitude of gratitude);
•Seek information (Ask yourself, “what role did I play in cre-
ating this tension?”).
Certainly, they’re words to live by for any relationship or conflict resolution, but they can play a critical role when customers
and CMs are at odds.
“The independent customers are less patient and less sophis-
ticated business people than I dealt with 10-20 years ago,” ex-
plained Raffy. “To deal with this reality, GAR Labs guides them
to our FAQ Tab on our website so that they can quickly learn the
proper steps and expected lead times for each step to fabricating
a skin care or hair care product.”
At Cosmedx Science, the goal is to troubleshoot well before
“We help them understand the timelines,” explained Amato.
For example, very few startups realize that accelerated stability tests still require 90 days.
“So, if the approval process moves quickly, the entire pro-
cess can take four months,” said Amato. “But when people start
changing their minds, the process can take six months.”
Where startups slip up, Nickel explained, is not truly partner-
ing with ACRL. That means that they don’t share their vision or
marketing plans. Another sticking point is unrealistic time expec-
tations for their project especially as it pertains to stability and
compatibility testing. Further, not understanding the competitive
environment regarding pricing, and not giving ACRL the best es-
timate of volume for their initial order are a few of the mistakes
CoValence has set up minimum order quantities and costs
to aid startups, but Wochner noted that newcomers tend to underestimate the time and finances necessary to purchase unique
“Custom packaging can take six months or longer and requires a very large financial investment,” she explained.
CoValence’s education process includes regular communication as well as development and education summits at CoValence’s
laboratory or at the client’s location, explained Wochner.
It’s just a click away…the Internet has spawned hundreds of startups.